Privacy Policy
Last updated: March 2026
At Pulse, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Pulse, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Account information: name, email address, date of birth, profile photo
- Profile details: running level, preferred pace, favorite run types, bio
- Content you create: messages, session descriptions, photos
- Communications with us: support requests, feedback
Information Collected Automatically
- Device information: device type, operating system, unique device identifiers
- Usage data: features used, screens viewed, interactions, session participation
- Location data: GPS coordinates when you enable location services
- Log data: IP address, browser type, access times, error logs
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve Pulse
- Connect you with nearby runners and running sessions
- Display relevant sessions on the map based on your location and preferences
- Facilitate communication between users through messages and session chats
- Send notifications about sessions, messages, and app updates
- Ensure safety and enforce our Community Guidelines
- Analyze usage trends to improve the user experience
3. Location Data
Pulse uses your location to show you nearby running sessions and runners on the map. Location data is collected only when you grant permission through your device settings. You can revoke location access at any time, though this may limit your ability to discover nearby sessions. We do not track your location in the background or share your precise location with other users without your consent.
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With other users: Your profile information, running preferences, and session participation are visible to other Pulse users according to your privacy settings.
- Service providers: We work with trusted third-party services for hosting, analytics, payment processing, and push notifications. These providers only access data necessary to perform their services.
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights, safety, or property of Pulse or its users.
- Aggregated data: We may share anonymized, aggregated statistics that cannot identify individual users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
7. Your Rights & Choices
You have the right to:
- Access, update, or correct your personal information through the app settings
- Delete your account and associated data at any time
- Request a copy of your data in a portable format
- Opt out of promotional communications
- Control location permissions through your device settings
- Withdraw consent for data processing where applicable
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Pulse is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. Your continued use of Pulse after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected].